FREQUENTLY ASKED QUESTIONS
ONLINE ORDERS
HOW LONG DOES DELIVERY TAKE?
If you order before 1pm, Monday to Friday, we will ship your package the same day with Next Day Delivery with An Post.
CAN I TRACK MY ORDER?
Yes, Once your order is dispatched, we will send you a dispatch email, with your tracking number attached.
CAN I RETURN MY ORDER?
Yes, you can return your order, check out our Returns and Refund Policy for more information.
DO YOU HAVE A SIZE GUIDE?
Yes, we have a size guide in the Help section at the bottom of web page.
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BESPOKE ORDERS
WHAT IS YOUR MINIMUM ORDER QUANTITY?
Our minimum order quantity is 8 of each garment in any size.
HOW CAN I GET A QUOTE?
You can get a quote by emailing info@apecsportswear.com or using the enquiry form on the website. Our team aim to get back to you within 24 hours of your enquiry.
HOW LONG WILL MY ORDER TAKE?
Once your order is processed by our team, your order will take approximately 4/5 weeks to be delivered to you.
CAN I ADD ITEM(S) TO MY ORDER THAT I PLACED?
Unfortunately sometimes it may not be possible to add additional item(s) to your order once your order starts production. However, if you contact us with your query we will try our very best to facilitate this request for you.
WHAT IS THE DELIVERY COST ON BESPOKE ORDERS?
We offer Free Delivery on all Bespoke Bulk Orders.
WHAT SPORTS DO YOU CATER FOR?
We cater for all sports, if you email info@apecsportswear.com, our team will create garment designs for you to suit your sport.
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DESIGN & SIZING
IS THERE A CERTAIN COLOUR RANGE TO CHOOSE FROM?
As these orders are bespoke, we can change colours and designs to suit your team and club colours.
IS IT POSSIBLE TO GET SAMPLES?
You can get a sample pack by emailing info@apecsportswear.com or using the enquiry form on the website. Our team aim to get back to you within 24 hours of your enquiry, and send a sample back out to you.
WHAT ARTWORK TYPE DO YOU NEED FOR CRESTS/LOGOS?
If possible, please send artwork files in .ai, PDF or a high quality JPEG file format. These are the best files for your design team to work with, which will lead to the best quality embroidery and printing on your garments.
CAN YOU CREATE PLAYING KIT TO SUIT OUR DESIGN
Yes, we can create designs for you club to suit your clubs colour and design needs.
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